Frequently asked questions

Please find below a few questions that are regularly asked regarding fees, payment etc.

What are the cost of fees?
For information regarding the fees,
please contact 0208 893 2825

How do I pay?
At the beginning of each month, you will receive an invoice
which clearly say how much you need to pay for the upcoming month. On your invoice it will clearly say the timeframe this invoice is paying, how many hours your child is attending within this time frame, how many funded hours you will receive in this time frame and how much your meals cost if you decided to purchase these.
You can pay by Direct Debit, BACS, Cash or Standing order.

Who do I pay?
please see the manager to arrange payment.

Do I need to pay for additional activities and consumables?
No. We do not charge parents for additional consumables.
We only charge for meals that the nursery provide, this is
charged at a reasonable cost of £4.00 for lunches and £1.00
for snack/tea. For funding spaces this services is optional.
The nursery will occasionally do charity events, which you
are welcome to make donations to.

Do I get a discount for siblings?
Yes you get 20% of the oldest sibling

Do I still have to pay if my child is ill?
Yes, you are paying to continue and secure your child’s space each month.

Do I still have to pay if I go on holiday?
Yes, you are paying to continue and secure your child’s space each month.

What if I am having problems paying?
please speak to the management team and we can come to an arrangement for you.